Right of revocation

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us
Stradivarishop Haat-Hedlef Uilderks
Gro ße Petersgrube 12-
D-23552 Lübeck-
Phone.:+49 (0) 451 7020507
Fax: +49 (0) 451 7020508
E-Mail: info@stradivarishop.com
of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other
than the least expensive type of standard delivery offered by us).We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your
decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees
as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods,
whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on
which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired . You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of
the goods.
The following items are excluded from the right of return and exchange: strings, cds, rosin, polish, moistener, Wittner Augsburg chinrest after mounting as far as they were unsealed and used by the customer. Excluded from the right of return are articles, which are manufactured according to customer specifications.

General advice:

a.      Please avoid damages and pollution/contamination of the goods. Please send back the goods in its original package with all accessories and all packaging components back to us. Please use a protective secondary packaging. If you do not have the original packaging any more please make sure to get an adequate packaging for necessary protection of damages in transit.

b.       Please consider that the mentioned letter a is not assumption for the affective practice of the right to cancel. 

Cancellation form

Haat-Hedlef Uilderks
Gro ße Petersgrube 12
D-23552 Lübeck
Phone.:+49 (0) 451 7020507
Fax: +49 (0) 451 7020508

I hereby give notice, that I cancel my contract of sale of following goods:

Ordered on:

received on:
Name of consumer:

Adress of consumer:


Town :


Signature of consumer (only if this form is notified on paper)